IT Services

In the current economic climate, government agencies and business face difficult decisions when it comes to budget and resources.

xFact helps customers understand the intricacies of the rapidly changing business environment and provides innovative, transparent, effective, and comprehensive solutions to optimize existing resources through:

Strategic Planning

xFact gets clients beyond crisis management to change management, by helping them anticipate and prepare for challenges and changing environments. xFact offers deliverables across:

  • Strategic business and technology roadmap
  • Project-based sustainability planning
  • Governance analysis and recommendations
  • Risk analysis and feasibility assessment

Business Requirements

xFact excels in making sure the fundamental details support the desired outcomes. This starts by working closely with clients and stakeholders to define the business and organizational requirements that the client is seeking to implement and translating them into project requirements. xFact offers deliverables across:

  • Requirements planning management
  • Feasibility (and risk) assessment and recommendations
  • Requirements gathering management

User Experience Design

xFact works closely with its client’s to understand its user base and stakeholders to create efficient and effective user experiences.  xFact employs a range of techniques that span journey mapping, stakeholder workshops, user interviews, and data driven design. xFact offers a strong capacity for user experience design, and provides deliverables across:

  • User Research & Stakeholder Interviews
  • Data-driven User Experience Analysis
  • User Personas
  • Alignment Diagramming
  • Service Blueprint Mapping
  • Experience Mapping
  • User Journey Mapping

User Interface Design

xFact utilizes innovative approaches in user-centered design to ensure highly usable, effective, and efficient user interfaces and experiences for our clients and their users. By taking into consideration fundamental aspects of human behavior, user-centered design,responsive design, and accessibility needs, we design user interfaces that are accessible across all devices. xFact offers user interface design deliverable across:

  • Information Architecture
  • User-center design
  • Tasks analysis
  • User flows
  • Wireframes
  • Prototyping
  • User Interface Style Guide

Process Modeling

xFact works closely with clients to gain a deep understanding of their business, then assists them in business process reengineering, organizational and management systems, and underlying assumptions and beliefs to help improve efficiencies and increase performance. xFact offers deliverables across:

  • Process analysis, assessment, and recommendation
  • Process modeling and optimization
  • Governance analysis and recommendations
  • Adapting processes for service-oriented architectures

Technical Architecture

xFact provides its clients with expert recommendations on the proper technologies needed to support their new automated business environment. xFact offers deliverable across:

  • Linking business strategies and evolution with technology
  • Fostering business stakeholder participation and ownership of technology initiatives
  • Facilitating flexible systems designs

Project Management

xFact provides project management professionals with outstanding talent and experience to deliver effective, rapid, and highly personalized services. You can count on xFact to stay commited to your project until you realize the results you have been seeking. xFact offers deliverables across:

  • Identify and managing project risks
  • Foster shareholder ownership and adoption throughout the project lifecycle
  • Enable ongoing client-driven sustainability

System Integration and Development

xFact designs, develops, and integrates systems that are cost effective, sustainable, and customized to our clients’ business needs. xFact offers deliverables across:

  • Application Design
  • Data modeling and information design
  • Information architecture
  • Customized, requirements-driven software development

Implementation Planning and Training

xFact makes sure that clients are given the proper roadmap to manage change and implement systems in support of their stated goals. xFact offers deliverables across:

  • Test strategies, plans, and reusable testing frameworks
  • Tracking and traceability of testing results and progress
  • Planning for ongoing client ownership and sustainability of projects
  • Customized training strategies, plans, and implementations