xFact enhanced the efficiency and transparency of a national justice sector system in Timor-Leste by designing, developing and implementing an end-to end case management system. This became a model replicated throughout the sector. xFact developed this custom solution based on local practices and requirements, working at national and local levels to identify, define, and implement electronic processes for the business policies and requirements for the nation’s justice sector.
After a hard fought independence was achieved in 2002, Timor-Leste – with the assistance of the international community – committed to rebuilding infrastructure, growing the economy and building civil society. Increasing access to justice by improving justice sector information systems was a priority.