Privacy and security

Privacy Policy

Effective date: January 1, 2025

xFact ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy describes how we collect, use, and safeguard your information.

1. Information We Collect

We collect information you provide directly, such as your name, email address, organization, and message content when you submit a contact form or request an assessment. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to respond to your inquiries and requests, provide and improve our services, communicate with you about our offerings, comply with legal obligations, and protect the security and integrity of our website and services.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose information when required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may limit certain functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@xfact.com or through our contact page.