xFact worked with the Massachusetts Department of Criminal Justice Information Systems (DCJIS) to define, design, develop and implement a web-based system (iCORI) to facilitate the request for and dissemination of Massachusetts criminal offender record information to authorized individuals and organizations. iCORI includes a rules engine to process legacy data, a public facing web portal to request criminal records, and processes over 100,000 requests per month and has generated over $60 Million dollars for the Commonwealth of Massachusetts since 2012.
iCORI sought to meet the legal requirements of the CORI Reform Act (2010) and implement a highly usable and efficient system to be used by Executive Office of Public Safety (EOPSS), Commonwealth agencies (such as Early Education and Care), private and public organizations, and members of the public. iCORI also sought to enable the retirement of an existing legacy system through the introduction of new and more efficient processes.