The Commonwealth of Massachusetts and EOPSS did not have the ability for Massachusetts State Police and Municipal Law Enforcement to perform multiple types of criminal history and motor vehicle transactions in the field. 

• Inability to get real-time information for criminal history and motor vehicle transactions
• Designing an intuitive and user experience and interface for 12,000+ users 
• Modernizing a legacy system

The project included enterprise system refactoring to transform the existing Java code from CJISWeb 2 to a new responsive web design for CJISWeb 3. CJISWeb 3 addressed the needs of a highly mobilized workforce by providing a responsive, user friendly interface, that enables access to information in real-time. 

• Enhanced public safety by enabling law enforcement to perform multiple types of criminal history and motor vehicle transactions in real-time
• A mobile-enabled and employs a responsive user interface to support a wide range of mobile device form factors, as well as address the unique requirements of the user experience as it is related to “use in the field.” 
• CJISWeb 3 was implemented state-wide, supports a user-base of 12,000+ and handles about 3 million messages per day.